Those might be times where a network of retail outlets could affect consumer experiences. Here’s an overview of the support offered by four of the most popular E-readers.
Wednesday, August 24, 2011
Which E-Reader has the Best Customer Service?
There might be times when retail outlets come in very handy for technical support. Granted, you probably don't typically require technical support for things you buy on Amazon.com. And Amazon generally gets very high marks for customer support. But Amzon also sells Kindles, and mobile devices can occasionally require some technical support.
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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