Ifbyphone, provider of Web-based voice and phone applications especially for call center type applications, announced today that it has acquired Cloudvox to give its customers the tools they need to build their own open-source, customized phone applications to fit their business needs.
The deal gives Ifbyphone an open applictions programming interface it can use to provides Web developers (even less experienced ones) with all the pieces they need to build working Web-based telephony services.
At the same time, Ifbyphone will still equip them with the technology they need to deploy and scale their newly-built applications.
Developers can build web telephony services to work with any existing software, whether it uses Python, Ruby, PHP, Java, C# or HTTP. They can still build on all the features they need to control every phase of a call with only a few clicks of a mouse — and without adding any new equipment or infrastructure, Ifbyphone says.
The move is an example of the growing importance of end-user created and customer applications in the business and organization segment of the market.
Showing posts with label API. Show all posts
Showing posts with label API. Show all posts
Wednesday, January 20, 2010
Ifbyphone Buys Cloudvox to Support Development of New Apps
Gary Kim has been a communications industry analyst and journalist for more than 30 years, covering the business impact of technology. These days he especially studies changing business models and strategies.He speaks frequently at conferences and spends quite a lot of time organizing conferences and content as well.
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